Worst Office Staff Ever!
August 7, 2025 - Reseña de Apartments.com
When we moved into the apartment, we had to submit approximately 30 work orders due to its extremely poor condition. Office staff is a nightmare to work with and the only thing they can seem to do is find things they can complain about to renters or any fees they can charge people, did I forget to mention our apartments was GNAT INFESTED, and yes I know they are bad in San Antonio, but these were BAD our gnat catcher was FULL after a few weeks while our neighbor barely had around 15 after a few ...
weeks, yet they still charge insane pest control fees when its like they aren't even doing anything. When we moved out, we left the apartment clean, but we are now being charged for the complete replacement of the carpet, which is a whopping $600 plus their thousands of "extra fees"! The carpets were put in so crappy, one section would have padding the next would be concrete then the next would have a random lump, seriously, don't charge us for your crappy repairs. I strongly advise against renting from this complex and you can find way better and CHEAPER apartments elsewhere.
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