Dishonest communication, never answers the phone
April 20, 2023 - Reseña de Apartments.com
They never answer the phone. I was interested in renting an apartment here and I asked to be put on a waiting list, they said to wait, I said to put me on the waiting list - of course they did not. The next week I called them they said they are no longer doing a waiting list. Dishonest and disrespectful customer service. Every time I called after that - days, weeks, months - all ended up going to voicemail no matter the date or time I called. After they lied to me, they never answered the phone ...
again.
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Property Manager Responded
May 12, 2026
Hi there, we truly appreciate you taking the time to share your experience. We're sorry to hear about the difficulties you faced with our communication and the waiting list situation. We strive for honesty and reliability in our service, and we will address these issues with our team to ensure we provide the excellent customer service you deserve. Please feel free to reach out to us directly if you'd like to discuss this further.
Max of 2. Cat.