All the nice property management people won't be nice when you leave or there would be no courtesy whatsoever regardless of your stay duration. I complained about the situation of the carpet in 2017 when Shaleigha was the property manager (now she's the regional manager), she said the carpet was only 2 years old (it could have been 2 years old I'm not debating that but the previous resident left in a state that made it look like it's 5 years old or more, dirty and black), they refused to replace
...the carpet and offered to just wash the carpet, the carpet for a 2 bedroom apartment was steam washed in 20 minutes, you can tell the quality of that wash based on the time the cleaning professional or company spent, so it was just for namesake. I didn't have much options so I left it at that and continued living in the carpet that still looked old, dirty and bad. Now fast forward two years from that situation, I had to move out of the apartment due to a work transfer.
During the move out, Matt the new manager (Shaleigha was a good manager I will give her that, Matt doesn't even care so you would be lucky if you get any good service). He slapped a 600$ charge as move-out settlement for two things:
- Crayon scribbles on the walls (if you have kids, please look elsewhere or watch your kids 24*7 so they don't scribble anything on the walls or even better paint the whole apartment when you leave)
- My son spilled turmeric milk in the dining area, it left a spot on the carpet. I agree that the carpet doesn't look good with that spot, I have to remind you about the bad carpet e-mail I wrote when I moved into this apartment, it's not like we spoiled a spanking new carpet, this was bad and dirty to begin with and this is the carpet the apartment refused to replace in the first place, now they are charging me a portion of the carpet replacement charge because of that stain, yeah apparently that particular spot requires a full apartment carpet replacement. The carpet was supposed to be replaced years back anyway, guess who's expected to bear the charges, the resident - YOU!!
After reading about my experience moving out of this place, if you still decide to pick this place for your family - Good luck with that, hopefully it works out for you though it was a bitter move-out experience for me.
They have been harassing me to pay those charges now. I don't agree to these unfair charges, I'm not sure why they cannot be fair here.
detalles
Max of 2. $45 per vehicle.