Cockroach infestation in multiple buildings.
Hardwood floors were dirty when I moved in, carpet smelled of vinegar.
It took 1 1/2 months for maintenance to fix the leak under my kitchen sink and they completely ignored another request of mine. I have friends in other buildings and maintenance and management told one their A/C wasn't broken when it wouldn't cool down, and another friend her front door lock was fine when it wouldn't lock half the time. She is young and lives alone and didn't feel
...safe with her door not locking at night.
They bill for utilities differently than most apartments in the area so instead of paying about $30-40 a month for utilities for one person (not including electric) I was paying about $70-80 a month. They charge you for water, water base, sewer, sewer base, gas, pest control, trash and a service fee for the billing company they use. Most other place here just charge for water and gas if they use gas.
Management is nice until you need something and then they have a terrible attitude. My friends in other apartments have had issues with management being rude too and being terrible with communicating.
They take longer than other apartments to deposit checks.
They use a billing service, so if anything is ever wrong with your bill, they'll act like they can't do anything about it.
They don't accept packages on our behalf and they're the only complex I have lived that doesn't.
They require a 2 month move-out notice instead of the typical 30 day like most other places so while we were looking for a new place to live, other locations didn't know their future availability and that made us feel unstable with our future.
Property Manager Responded