Waterford Nevillewood is a temptress, it will seem perfect when they show it to you and when you move in. The not so fun reality sets in shortly thereafter. If you need something fixed then prepare yourself for the maintenance men who barge right on in! They will knock while simultaneously unlocking/opening your door. If you have the pleasure of being out of the home when they come in, well then be prepared for a mess, because these guys do not clean up after themselves. Also be prepared for the
...quality of their work, it's bad. They had to fix a leak and when our wall got patched up it looks like what a 5 year old would make it play-doh! And don't expect any courtesy calls, if the job they are doing spans over a few days, they will come and go when they please not to your knowledge. Oh, and when you call the leasing office and speak to the property manager, be prepared for insincerity and absolutely no solution being come to. The apartment? All in all, it's too much money for too little space. If they get you in there with a rental deal, be prepared for you rent to skyrocket after your first year is up. Noise? I can hear my neighbors word-for-word through the bathroom walls, and every cabinet and door closing next-door. And I'm on the top floor, I can only imagine what they two floors below me hear. Rent? The property management company in New York is incompetent to say the least. If you send a check, despite you getting it there on time, be prepared to not have them cash it until the 2nd or 3rd week of the month. They take their jolly old time, and this is every single month, but if you send it two days late, despite the fact that they won't cash it for 2 weeks anyway they'll still slam you with a ridiculous late fee. The quality of our apartment upon move-in? Check under all the appliances. We found a pile of cat liter under our dryer 4 months into our lease when we had to move it because something had fallen behind. We don't even own a cat. They do an awful job cleaning/preparing your unit for you. The tile floor in our kitchen and entryway had yellow stains when we moved in. I complained, think they did anything? Nope! The awesome community trash compactor? Broken, it has been consistently broken. Their solution? A giant blue dumpster that hardly holds the 230+ units in this community's worth of garbage, so get ready to see trash bags everywhere around the compactor. It's disgusting. The pool? Don't go there to relax, go there if you want to be apart of a frat party. The tanning bed? Old, unsanitary, dust and hair throughout the lightbulbs under the acrylic. It is gross. All and all, the unit is pretty, and workable if you keep your belongs to a minimum but the maintenance, property manager, and property management company in NY are below average and a headache. One last thing, this is a "gated" community. I have lived here since July and have never ONCE seen that gate down and had to use my gatecard to get in/out of this community. So don't let the people in the leasing office sell you on that point because it's bogus.
First come, first serve.