Caution!
July 11, 2022 - Reseña de Apartments.com
After getting my keys, I went to the unit & entered the bathroom, I saw what appeared to be a unfinished, renovated bathroom.
There was no shower rod in the bathroom, along with old appliances. The only thing that was new was the tissue holder and counter top. There was also a strong, soil-like smell coming from the water. I assumed that if I ran the water long enough the smell would go away. It didn’t. The air also does not work. It is 80 degrees in my unit and I work from home.
I did send all ...
of my concerns to the Property manager via email and told her about the horrible experience I was having on 5/9/2022. I didn’t receive a response, so I had to book an Air B n B and travel with all of my work from home equipment because my nose began to bleed due to it being so hot in my unit.
When I came back from the air bnb after 2 weeks I went into the bathroom and there was water dripping from the tub. The water residue was brown, red and black, hence the smell of the water I previously mentioned.
After no response, I sent ANOTHER email to the property manager on 6/16/2022 letting her know I returned to the unit and had to book an AIR BNB for 2 weeks, to make additional accommodations because as a woman you have to handle personal hygiene to another extent forced by nature.
I attached pictures of everything I had previously mentioned to her. I also told her I would be glad to pay my rent if the issues in the unit could be rectified.
She finally responded on 6/16/2022 and said she didn’t understand my concern with the water but would have a maintenance supervisor to come out. 2 days later….
Maintenance came out twice…the first time to simply add a shower rod and brought a washer and dryer. They told me they would be back soon to install the power cord that they needed to order for the washer/ dryer. Haha, Well that never happened. So I’ve spent additional money to wash my clothes at the nearest wash house.
The second time they came out to fix the air….It only stayed cool for less than 24 hours and it’s back to 80 degrees in the unit.
I then sent another email with a picture attached of the thermostat that pictured 80 degrees when the AC is set to 69 degrees.I received no response.
I decided to place a note on my door that stated I was without A/C again because I knew it would draw attention since I did not receive another email reply. Still NO AIR as of 7/11/22.
Make sure you tour before signing! Don’t move here!
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Property Manager Responded
July 12, 2022
User, Thank you for bringing this matter to our attention. We're very sorry to hear you had a disappointing experience. We would appreciate any details to help us improve, so please contact us at your earliest convenience. Respectfully, J.Gray
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