average not luxury as they pictured it to be
October 8, 2025 - Reseña de Apartments.com
These is roaches in the apartment in bathroom and kitchen, door cracked, mosquito net ripped and they can't fix it. Came in a remodel, it was done on a rush it looks like doors of closet can't close, carpet was just washed not changed. Still waiting for the roaches to be taking care of and the closet door.
Property Manager Responded
October 13, 2025
Thank you for sharing your concerns with us. We are genuinely sorry to hear that your experience since moving in hasn't been as smooth as we’d hoped. We truly value our residents and strive to ensure that everyone enjoys a comfortable living environment.
I’d love to meet with you in person to go over any specific issues you’re facing and find a solution together. Regarding the pest control concerns, we’ve recently partnered with a new company, and we'd be happy to add your unit to the upcoming service schedule. Please reach out to the office at your earliest convenience, and we’ll get everything arranged.
Your satisfaction is important to us, and we're committed to making things right.
Looking forward to hearing from you soon!
We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.