The first year I lived here was wonderful. Dana was working the office and she kept this place in pretty good condition, easily some of the best college apartments around. Rent was reasonable and it included almost everything (yes heat and hot water!) However, since she has left and Amanda has taken over, this place has continued to get worse each and every year. It would be easier and much shorter to list the things that are still good here. I cannot even mention every thing that has gone wrong
...in the last few years nor can I count how many times I have had to call the police.
It started with smaller things, such as every email and phone call going unanswered, which led to me dealing directly with the maintenance staff, when I can catch them. Most work they cannot do without going through the office so not much gets done. Amanda is rarely even in the office and when she is she will show up for just a couple of hours. Countless people have come by to look at the apartments during a normal week, only to eventually give up. Additionally, I have seen people try to move in, only to find that management isn't there on a work day and they have to break into their new apartment, which was not cleaning between renters.
No rules are really enforced here, which is why the college students act as though there are no rules or laws (underage drinking, partying at all hours of the day, hitting other peoples cars, flattening tires, parking illegally...you name it!). A couple that lives here tries to reinforce the laundry rule (no running the machines after 10pm) but they continually have issues with other residents. The only time they seem to have peace is when the machines are broken, which happens usually at least once a month from the countless cigarette butts that are stuck in all of the machines. One guy smoke more than anyone else and seems pretty crazy...I've heard him screaming at all hours and that is probably the most sane thing I have seen from him. For a while, he had one of his friends living in the basement of one of the single bedroom buildings. No one did a thing about this. They just let the one guy living down there and the two of them smoking for months on end.
Despite promises from management, nothing gets done. In addition to that, Amanda continues to raise the rent, the the hot water cuts out completely after about 20 minutes, the heat works halfheartedly, the water is shut off without warning multiple times a year...I could go on...
Property Manager Responded