BEDBUGS!!! BEDBUGS!!! BE FAR AWAY FROM THIS APARTMENT. I will give zero star if I could to Willows Court apartment and I'll never recommend it to any one. It's a nightmare and we experienced most painful days during our life there. Stay away from it if you don't want to get stuck into such case like us. First, actually the rent is not low, we rent one bedroom six months ago, the rent is about $1100 per month but the utility fee is almost $150 per month, it is much higher than other apartments.
...Secondly, the officer is not polite, when we visited the apartment at the first time, she seems nice. But when we moved in, sometimes we meet her, she didn’t say hi to us pretending she never sees us. Thirdly, there are some people smoking marijuana, you would smell it in the passage way all the time. Lastly, after we moved in, we were bit by bedbugs, deadly all over the body. We were bit for five days until we finally know it's bed bug, we never experience it during our years' rent in Seattle. Then we argue with the officer, the first thing they did is to try all they can to escape from taking responsibility. At first she saw my wounds all over the body, she was afraid and promised they would compensate. But after the treatment of the bedbugs, they compensate nothing. We try to argue to move out but they are requiring us to pay 3 month rent for that, you'll never imagine how hopeless we are and how terrible the officer is.The officer pushes us to talk with her supervisor, who is worse. The supervisor is unresponsive and never cares how you feel. After several un-responded contacts, the supervisor finally replies, however, tries to push to responsibility to us!!!!!! How terrible those guys were! During the treatment, we should package all of the stuffs and put them in the kitchen and wash and dryer all the clothes, you can image how time consuming it is, especially for people has daily work to do. Again they compensate nothing and were rude to us. During the treatment of the bedbugs, I found a bedbug in the laundry room. So it illustrated there are bedbugs in the whole buildings. But the officer lied “This is the first time we meet bedbugs.” And the treatment of bedbugs destroyed our mattress.They didn’t even apologize to us, let alone compensation. We lived three apartments in Seattle for a couple years, the Willows Court is definitely the worst. Never move into it unless you want to feed BEDBUGS!!!!!!!!!!!!!!!!!!!!!!
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