I will hate this place, forever. I will never forgive this apartment complex and their entire management team for how they have ruined the past year of my life. This apartment had a "clerical error" and accidently credited my account. I assumed I overpaid, because I've done that before, and two months later (without notice, call, or email), I now have an extra $790 charge on my account. I was not given a payment plan or any other options for that matter on fixing this issue that I did not cause.
...For the past year, my checks have been on off intervals for my rent payments, because of this situation. Their have been so many experiences that I've had to just needlessly struggle through, because of their clerical error. Specifically, saving my kitten from dying because I didn't have the money to get him care in time, enjoying spending time with my family because I couldn't afford the gas to see them, being unable to contribute to my sister's wedding because I now have back rent, being unable to afford Christmas presents for my family, because I'm paying back rent, and having to delay an endoscopy for 2 months because of a "clerical error". On top of all of that I was still charged a late fee every month from the deficit I was forced into. On top of that, when I finally got caught up, I brought this exact situation up to their management team, once again, to see if their was some way they could rectify or pacify me from the hardship they forced me into. Do you know what they did, they gave me a one month curtesy late fee, so if there is ever a time where I have to pay my rent late, I won't be charged a late fee, one time. On top of that, there have been two separate instances where I was double charged a month's rent. If you are looking for an apartment, do not look here. I really wish that I could sue this place, but what can you do when you're a regular person working full time. Once again, I will hate this place forever, and I will never forget or forgive all those involved in this process. If I could curse them I would. I hope this helps your buying decisions.
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