Winwood Apartamentos

We're sorry to hear about your experience and appreciate you bringing these concerns to our attention. We take issues like mold and cleanliness very seriously, and we encourage any resident experiencing maintenance problems to submit a work order or contact the office directly so we can address them as quickly as possible. We also strive to provide respectful and professional service to all residents. If you felt otherwise, we’d like to sincerely apologize and learn more. Please reach out to us directly at (205) 759-5781 so we can better understand your situation and work toward a resolution.

Thank you for sharing your experience. We’re truly sorry to hear that your visit left such a negative impression. Professionalism and respect are values we take seriously, and we do not condone inappropriate behavior from any staff member. Regarding the concern about mold, we are actively inspecting and maintaining common areas and will investigate the area near the mailboxes promptly. The health and comfort of our residents and their guests are a top priority, and we encourage anyone who notices a maintenance issue to report it to our office so it can be resolved quickly. If you’d like to share more details about what you witnessed, please don’t hesitate to reach out to us directly at (205) 759-5781. We appreciate your feedback and the opportunity to improve.

We're sorry to hear about your concerns and take all feedback seriously. Our goal is to maintain a safe, respectful, and well-managed community for all residents. Allegations like mold, inappropriate staff conduct, or policy violations are not taken lightly, and we encourage anyone with firsthand concerns to contact our office directly at (205) 759-5781 so we can investigate and take any necessary corrective action.

Thank you for your feedback. We’re sorry to hear that your experience has been disappointing. Renovating our community was done with the intention of creating a more comfortable and welcoming environment, and we take reports of mold and maintenance concerns very seriously. Our team regularly inspects the property and responds promptly to any work orders submitted by residents. We also strive to ensure that all staff members treat residents and guests with professionalism and respect. If you’ve had a different experience, we sincerely apologize and would like the chance to make things right. Please reach out to our office directly at (205) 759-5781 so we can better understand your concerns and take appropriate steps to address them.