Not worth the money
April 10, 2024 - Reseña de Apartments.com
I moved in a year ago. Waited extra time to move in to get an apartment right on the pool. The pool wasn't heated all year (they just fixed the pool heating issue about a month ago and then it wasn't working again 2 weeks later and just got it fixed again). The hot tub has never worked at all. Disappointed because the proximity to the pool and hot tub is why I moved in and paid extra.
The neighbors are nice (one has become my best friend). The new staff with the new management company is very ...
friendly and attentive (old management company NEVER, EVER picked up the phone). Parking is MUCH better with new management company as well.
Alas, I have to leave now due to over-paying and not receiving what what was promised when I moved in for over a year now and with no hope of it getting fixed soon. Bummer, because I like the apartment and the neighbors, but rents have come down over the last year and there are better deals in the area now with working pools and hot tubs.
As a previous user stated, you pay for parking (even with only one car) but the gates don't work 90% of the time.
Make sure that you get a full break-down of extra fees:
Parking - $15 + Tax
Trash - $47
Common Area Electricity - $12.46
Sewer - $10.20
Pest Control - $6
Common Area Gas - $6.46 (what the heck is this?)
Rent Tax - $44
Renter's Insurance - $15
These are all different charges that are not included in your rent (but billed to you in your payment portal on top of your rent) and are in addition to your Water, SRP and Cable/Internet bill. None of the charges above were disclosed with my rent quote when I moved in (I asked what extra charges I would have and they said "none"). Not a big deal but some others don't charge for many of these things or all the above charges (except tax) are included for a flat $30 at some places.
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Property Manager Responded
April 11, 2024
Hi there. Please reach out to us at our office at (623) 230-3430 so we can better address your concerns and work to improve your residency experience with us. We hope to hear from you soon.
Max of 2. Up to 2 pets per apartment home. One-time fee of $400 per pet. Pet rent is $35/monthly per pet.