overpriced and maintenance is terrible
August 2, 2024 - Reseña de Apartments.com
I recently lived at this apartment complex in ground floor unit .I would like to share my experience to help future residents make an informed decision and shop around for better apartment.
Maintenance and Insulation Issues:
One of the most significant issues was maintenance. we faced was the poor insulation in the main bedroom and some of the maintenance staff did not seem to know what there were doing at one point put in several request before A/C was changed kept having to call in for ...
them to get heat working . During the winter, the main bedroom was extremely cold due to the insufficient insulation of the bedroom window. See picture below. Maintenance informed us that the window could not be replaced during the winter and provided a heater as a temporary solution. Unfortunately, this led to a noticeable increase in our electric bill. Each morning, we would find ice and snow accumulating on the inside of the window, which was quite concerning.
Bathroom Maintenance:
The bathroom had mold growing in the tub area. Instead of properly treating the mold, maintenance merely added grout over it. Consequently, the mold kept reappearing, and we were advised to pour bleach on it, which is not an ideal solution, especially for families with children.
Laundry Facilities:
The washing machine and dryer in our unit were very very old and inefficient. It often took several cycles to get our clothes dry, which was quite inconvenient. An upgrade to more energy-efficient appliances is definitely needed.
Heating and Air Flow:
The main bedroom was very cold throughout the winter, and we were told that the air flow doesn’t reach the back bedroom effectively. As a result, we had to endure freezing temperatures at night and often wore jackets to bed.
The apartment units themselves are quite old and in need of upgrades, especially the tubs and laundry appliances. Additionally, the A/C unit in our apartment made a lot of rattling noise, which could be disruptive during work-from-home meetings.
Apartment Condition and Viewing Process:
apartment was very dark. Unfortunately, we did not have the opportunity to view the actual unit before signing the lease. We were informed that all units had been leased, so we were shown a model unit near the office instead. The model unit did not accurately represent the lighting .Our unit was very dark and required lights to be turned on during the day and overall condition of the apartment we ended up with.
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