Poor Customer Service and Zero Communication: Don't be fooled at the price
June 26, 2026 - Review from Apartments.com
The price may seem appealing at first, but don't expect any flexibility or effort to help prospective tenants. This was one of the worst leasing experiences I've ever had.
If Myaa is your leasing agent, I would strongly recommend looking elsewhere. Communication was extremely poor—I received no responses to emails, no follow-up, and no genuine assistance throughout the leasing process. There was no attempt to discuss options or work with me to make the apartment a good fit.
Customer service was ...
disappointing from start to finish. If you're looking for a leasing office that values communication and customer care, this is not it.
Advice: Stay away from Myaa and be prepared for a frustrating experience!
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Property Manager Responded
July 6, 2026
Thank you for taking the time to share your experience with us. At this time, we are unable to locate a record of your visit. However, we would sincerely appreciate the opportunity to learn more about your situation and better understand your concerns. Please reach out to us at 15bank@waterton.com so we can gather more information, provide the attentive communication you deserve, and work toward a positive resolution.
| Restrictions: None.