Management are unresponsive crooks
August 1, 2017 - Review from Apartments.com
Look, I get it. It's a new-ish (built in the 80s or 90s?) building in Somerville, which is a rarity. Unfortunately, management at this apartment complex are crooks. Maintenance at the apartment covers small items. Any big fixes they will avoid, even when rain is coming in through your window, soiling your carpet and your downstairs neighbors ceiling.
The move out process could not be worse. They rent for the highest prices in the area, requiring DOZENS of visits from leasing agents, and ...
prospective tenants taking tours. Most people who visit say, "nice...but not worth the price." We literally had dozens of people coming in our apartment. When I called to complain, the manager swore at me saying I had no right "to keep [him] from renting for as much as he could." When I said the number of visits were excessive his response was "Tough sh*t. This is what life is like as a renter." No it's not. It's only life when you're landlord is a greedy maniac, who drives a Maserati.
After we moved out we find the landlord withheld $1300 from the security deposit as a charge for "leasing agents". Meaning he charged $1300 to hire a leasing agent to get the next tenant. This is absurd and illegal and we have hired a lawyer to dispute this amount.
Tales of mis-management abound, from non-working appliances to laundry machines that don't work. Residents have an active facebook group where we discuss how badly we are treated, the lack of maintenance and are considering a class action lawsuit. This is a nice building, but in a few it will be destroyed as management cares only about extracting as much as it can from tenants.
Read More