Terrible Management; Pictures Look Nicer than It is
October 24, 2023 - Review from Apartments.com
This place is overpriced, the pictures make it look much nicer than it is, and management is terrible.
We were not allowed to tour the apartment until a day before move-in, and once we handed over the check and got the keys, the leasing agent and management were nowhere to be found.
The first week we moved in I requested that several things be fixed that should have been taken care of before we moved in:
- scratched blinds from a cat from the previous resident
- broken microwave
- multiple ...
lightbulbs out all around the apartment
- cockroaches inside the common area near the trash room/garage
- floor boards popping out
- washer and dryer are old, loud, and do not work well and leave stains on our clothes
- random charges on our monthly bills for electric even though we already put the bill in our name
- no lights in the common area back stairs, which is pitch black at night
- no regular upkeep of the building's common areas at all; dirty carpets and floors
-the intercom system doesn't work
These issues remain largely unfixed several months into the lease, even with regular calls and emails to the management. Moreover, the number and email listed for their management doesn't direct you to anyone; you have to call the leasing office for their Hilliard property to speak with anyone.
Overall, there are cheaper apartments that are much nicer in the area. Their management is awful and unresponsive. They don't pay any attention to this building. Rent somewhere else.
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