Terrible property management
July 24, 2024 - Review from Apartments.com
Five months in I found large roaches in my apartment unit. I was told the unit was fumigated before I moved in. I had just moved from a very clean building so I know I didn’t bring them. I asked to see documentation which was not provided to me. I then filled out a transfer request which was denied. I then filled out an application to vacate: knowing full well that I would need to give a sixty day notice (not waived by the leadership) and pay two months rent as penalty. I received an email saying ...
that the application was accepted and that the early term fee would reflect on my portal. It did not.
I then tried to follow up in person and I was told the application to vacate was never received. I re-sent the email; no response.
This place is hell. Do not rent.
The maintenance staff are likely the only people who work in the building. The butterfly entrance app never seems to work.
The package room is in the garage and not in the lobby. So in winters you have to layer up to go get your package.
I am not a fan of trash valet. Hallways stink of trash all the time.
The gym is small and old looking. I could go on for eternity but you get the picture. Run!
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Property Manager Responded
January 27, 2025
Thank you for this candid feedback. We regret to learn of your frustrations with the community but we appreciate you raising your concerns here. Please contact us at info@gradymgt.com so we can offer our assistance. We're eager to improve your outlook on the community!
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