From the cheaply built apartments to their lazy management team and staff, there’s always something new to be brought up. Any issue the office is informed of will be answered with another question, trying to make you feel stupid for saying something. They constantly brag about their amenities, and although visually appealing, they lack any and everything they make them out to be. The gates will stay open most of the time, so there is no reason for them to keep them if they’re constantly “getting
...hit”. If you want to spend time at the pool, it will be full of ppl who do not live at 49 nor accompanied by someone who does. The pool gates have been known to have a problem with people reaching over and unlocking from the outside, and nothing has been done. They give out pool wristbands, 2 orange for residents, and 2 yellow for their guests. Giving out these wristbands to people allow ANYONE to enter the pool, because all of their “pool checks” are an employee out at the pool complaining about having to be down there and do their job. Their response to my questions regarding the pool was that it falls into an “honor system”, which in all honesty describes this management team perfectly. They cannot get control over any issue you bring to them, no matter how many times you have to bring it up. The trash service, one of the many services this places brags about, is awful. You can set your trash out to be picked up, and someone might get around to it within a few days. It is not a Sunday-Thursday service, and you will often have to take out the trash yourself. When the trash people do come to get your trash, you almost wish they hadn’t. The stains and spots all over the concrete are from dragging the trash and throwing it over the second or third story, and make the hallways to each apartment look like a dump. I have not met a single person here at this apartment complex that genuinely loves to be here. Any reviews you see with Van Bose or Harder specifically are conflict of interest just trying to boost the google rating to appear better than they truly are, which is honestly just a summary of 49. I was appalled to hear about the situation the management team advising someone to dispose of an animal carcass by throwing it in the trash compactor, without notifying the family of said animal. It is pathetic to treat your guests and their animals with so little respect, and only caring about what looks best on paper. You will regret moving into 49 West!
Property Manager Responded