Very Poor Management
July 10, 2024 - Review from Apartments.com
The neighborhood is great and every apartment has nice large balconies. The management, however, is poor. The front lobby door has been broken for months, and there is no communication with tenants regarding when it will be fixed, and no urgency given to a permanent fix. Instead of completely replacing the door, which is clearly needed, they do temporary bandaid repairs that only last a couple days, at best. Of course, this results in package thefts from the lobby, but there’s been no attempt ...
made to install package lockers or create a secure package room.
One of the two elevators is broken a lot, and management doesn’t provide updates. The laundry room is often a mess. Machines are broken a lot, and it sometimes takes a couple months for them to be fixed. With only 6 washers and 6 dryers for a 12 floor building, it’s very inconvenient when even 1 machine is broken. If they’re interested in accommodating tenants who pay a good amount of rent, they should replace the machines that are worn out and frequently out of order with new working machines, and also add a couple additional machines. The apartments are very hot (at least on the higher floors), and the building doesn’t switch from heat to AC for the summer season until it’s already well over 80 degrees outside. Even once the AC is turned on, it’s not powerful. It would be a pretty decent building if more care was taken on communication, maintenance, and resident safety and security.
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