A nightmare
December 27, 2025 - Review from Apartments.com
Reposting my google review.
I didn't report it before. but now I will. Our unit has flooded from a leak from the ceiling. We came home to see water all over the kitchen appliances, floor, and light fixture. This place is a complete and utter disaster. The only thing maintenance did was paint over what happened, for it to happen AGAIN.
UPDATE: 12/15: Roaches. Just checking off the list of one awful thing to another. This place is so dirty that we have American roaches in the winter. This is ...
hands down the single worst place I have ever lived in. I regret moving here every single day. Management and the front office does not care.
UPDATE: 9/6: I say without exaggeration that I witnessed a solicitor walking around yesterday, and a homeless person aimlessly walking the hallways here today. Is this place a joke? Are you people serious? And you have the gall to nag tenants for HOA complaints? I want you all to think long and hard before you lease here. Conduct this simple experiment. Examine each door around the building and assess how they look. Chances are, you'll see handles ripped off, doors tipped slightly open, elevators down, gate doors broken. This complex has zero care for tenant safety.
UPDATE 6/27: As of writing this, the alarms went off at 4am on memorial day, the elevator has been down for over a month, the pool is closed, the front garage gate is broken, we’ve put in maintenance requests for roaches that have been CONTINUOUSLY ignored and closed. Put in others for a leaking ceiling which took 3 WEEKS to fix. We have cockroaches in our fridge that make the water absolutely disgusting. I’m pretty sure this is a legitimate hazard.
From my original review: this sign is unclear, deceptive to delivery people, and a huge hazard. What if EMT’s need to get to 3090 labeled units? They won’t know where to provide help to someone in an emergency.
Second, if people keep throwing garbage, why not supply adequate garbage cans? It’s been this way since the day we moved in. Just provide a garbage can or something if it’s persistent for so long. You’re making this a tenant issue when it doesn’t have to be.
Folks handling the place are nice, no complaints. Personally wish the floors and halls were cleaner and were steam cleaned regularly. They are clearly not.
Edit: happy memorial day! the fire alarm went off at 4 in the morning, which, surprise! is again a false positive. the fifth one in the time we’ve moved here. inexcusable
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Property Manager Responded
January 2, 2026
Hi, there. Thank you for your feedback and for sharing your concerns. We're sorry to hear about your experience and understand your concerns. Our team has made multiple attempts to reach out directly to address the concerns noted in your updates, but we have not yet received a response. We remain committed to resolving resident concerns and encourage you to contact the office at (972) 401-0801 so we can work toward a resolution as quickly as possible. We hope to hear from you soon.
Max of 2.