Would Not Recommend
June 14, 2022 - Review from Apartments.com
Friendly staff but poor communication from the leasing office -- both in email and now with a call center taking their calls. Nice apartments in a bad neighborhood. Expensive price hikes. If you're far from the trash chute, you have to cart or carry your trash to the trash room which sucks. If you're close to the trash chute, it smells constantly.
This complex earns stars for a friendly leasing staff and quick maintenance (impressively quick).
The apartments themselves aren't bad with decent ...
appliances, an overall sleek look, and lots of sunlight. They used to be relatively inexpensive when I moved there two years ago (granted, it was during the shutdown). The first renewal offer was standard. The second renewal offer was nearly a $300 price hike per month. I've never experienced a price hike like that before. The places I lived before (in different states, so maybe it's a Georgia thing) only raised rent like 6%. This would have been a nearly 25% hike.
The big downside to this complex is the neighborhood. That is mostly out of the complex's control.
However, the gate system to keep unwanted people out is a hot mess. They installed and launched it without telling people so residents had to go down into the lot to let guests in. Forget guest parking. There's never any spots in there.
The neighborhood itself is not nice. There are shootings in the area all the time. Traffic is absolutely terrible. There were some car break-ins at the complex, and we only got an email reminding residents to not leave valuables in your car. I found out via social media that 20 cars had gotten broken into. It seems like residents should have known the extent of the situation.
Fire alarms go off constantly in the middle of the night for no reason. And the leasing staff never communicates why the alarms go off, even when it went off five times in two hours at 4 in the morning.
The biggest downside for the complex itself is the trash. I was fortunate because I lived close to the trash room. But if you don't, it sucks to have to carry or cart your trash that far. And honestly, if you do live close to it, it smells because trash is overflowing constantly.
I moved out earlier this month. I received two final statements: one saying I was getting money back, one saying I owed money. I called to figure out which it was. Apparently all of their calls now go to a call center. And trying to get a call back from someone in the leasing office is proving to be a challenge.
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