Roach infested and poor management
March 12, 2023 - Review from Apartments.com
Whatever you do do NOT live here. The AMLI is a facade and this property is INFESTED WITH ROACHES. Before I moved in Shae gave me a tour and had be move into an apartment that had a old water stain in the ceiling, missing pieces of hard wood floor, and a broken microwave with dirty appliances. IMMEDIATELY the day I moved in with no furniture in my unit I saw a roach. I’ve never lived with roaches and didn’t even know it was a roach I thought it was some sort of bug from having the door outside ...
open. THE NEXT DAY THERE WERE MORE ROACHES. I called Shae and she tried to act shocked about it. They stayed they would have pest control come , when pest control came he confirmed it was German roaches. On top of that the train is SO LOUD Shae confirmed that I wouldn’t hear the train but guess what the train would sit right outside my window shaking my entire apartment , it would toot the horn at 3 am rattling my windows , and sometimes it could take 20 minutes for the train to pass completely. Imaging being woken up every night at 2-3 am. Now with the roaches, I never unpacked completely as I didn’t want to get roaches in my things. The maintenance man came to fix my broken wooden floor and told me HE HAD ROACHES when he first moved in and tried to assure me that was a normal Atlanta thing ( which is an entire lie ) they said give it a couple months. I lived completely miserable in that apartment as I worked from home and also ran a business. The manager tried to deny my notice and refused to talk to me about my lease. I had to call the vice president of AMLI to complain in order to get out of my lease 8 months early I am grateful she listed and was the only person who express empathy. Don’t even bother with them I wouldn’t even trust any AMLI.
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Property Manager Responded
July 24, 2023
Hi,
We are sorry to learn that you had an unpleasant experience with us. However, we would like to request an opportunity to make things better for you. You can reach out to our office by dialing (404) 419-1562 or sending an email to westside@amli.com.
The AMLI Team
Max of 2.