DO NOT RENT HERE!!
February 25, 2025 - Review from Apartments.com
The application process was a mess, which should have been my first sign to turn and run! I initially submitted an application with a $75 fee, but was denied so, my parents needed to cosign for me. They also had to pay $75 for an application, which was eventually accepted. The leasing office would not issue a refund for my application, because the payment already went through and they claimed they did not have access to the funds anymore.
On my official move in day, Acasa Vista Towers was ...
nothing short a nightmare. The leasing office gave a short tour of the amenities, but did not take us to the apartment which I would be moving into. As soon as my family walked into the lobby of the 4000 building, there was a putrid smell of marijuana and mustiness. Nevertheless, we made our way to my unit, where the unwelcoming smells grew. As we inspected the apartment, it was apparent that the unit was not cleaned before move-in. The floors were stained with a white substance making its way from the bathroom out into the living room. There was dust everywhere and stains on all the appliances.
The only redeeming factor about this complex is the maintenance staff. I submitted multiple requests to throughout my one year stay, and they were always quick to respond and worked very efficiently. Jason, one of the amazing members of the maintenance staff, was on his hands and knees scrubbing the white substance off of the floor on move-in day to make sure it was in acceptable condition.
I initially signed my lease for $1185 a month for a 1-bedroom apartment. However, they pile on multiple monthy fees, like a $60 payment processing fee, $40 camera charges, and many others which would bring my monthly total to well over $1400 a month.
Oh, also, my next-door neighbor passed away in his apartment within the first month of me moving in and was decomposing in there for nearly 2 weeks. The smells were atrocious, and also led to a major cockroach infestation in my apartment. It took the complex well over a month to address the issue, deep clean, and remodel the unit. I asked if I could move apartments since I had an adjoining wall with the deceased tenant and the smells/bugs were out of control. However, I was told I would have to break my lease, pay $2500, and reapply for a new unit if I wanted to switch apartments. The bugs never went away, and the smells didn’t either.
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