I promise you it is NOT worth it.
April 4, 2026 - Review from Apartments.com
It is NOT worth it. Not worth your time, not worth your stress, not worth the effort, not worth the price. Don't live here, and you will find much better options easily.
I am saving you lots of headache. You will not get your full deposit, you will not get a response from staff if you get billed for water and power after you move out no matter how much you follow up, and you will not enjoy your experience.
Residents are not respectful and will leave piles of trash, bulky boxes (even though there ...
is a sign explaining to take them downstairs), and trash too big for the trash chutes in the trash room. They do not check footage or enforce anything if people leave their trash on the ground (some are too lazy to put it inside the trash chutes).
The smoking of cigarettes is a serious issue and they don't do anything about it. They don't check footage, follow up with anyone's concerns about it, or take responsibility - they just say to "be on the lookout and report it" if anyone smokes. It is an issue and the hallways and parking lots do smell of cigarette smoke. You Will smell cigarette smoke early in the morning and late at night.
The fire alarms go off very often, especially in the middle of the night. The "routine fire alarm maintenance" in which someone needs to enter your unit are suspiciously frequent, especially for how often the alarms go off. You will get woken up by the fire alarm.
There are major security issues and they are not prioritizing safety. There are no locks on the upper floors for key fobs. If you take the stairs, the entry to the floors do not require key fobs on the upper levels. You can walk in through the main parking lot entrance and take any stairs up and access any floor without a key fob.
The parking lot doors are broken and left open VERY frequently. Residents drive too fast in the garage, try to beat the gate, and frequently break it. It takes about 2 weeks to fix, and until then, it's left open. Literal cars have been stolen from this apartment complex. I've seen literal homeless people sleeping in the garage because of the broken gates (I don't personally care because in the morning I've seen this happen, it was very cold. However it still is a security flaw.) You WILL have someone park in your spot due to this at least once and it will be VERY inconvenient.
Staff is flaky and will NOT follow up on your tickets, concerns, calls, or voicemails no matter how much you follow up. You WILL be disappointed.
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Property Manager Responded
April 12, 2026
Hello, We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. We take concerns about cleanliness, safety, and communication very seriously, and we are actively working to address issues. We’d like the opportunity to look into the specific concerns you raised and please reach out to us at AlexanNoHoWest@greystar.com Sincerely, Alexan NoHo West Management
Property Manager Responded