Tenants Beware - Good location and that's about it
February 23, 2026 - Review from Apartments.com
1-star review for this property. The location itself is decent, located next to the Branch Avenue Green Line metro, walking distance to a small plaza with lots of great food options, and within 5 minutes of I-495. These are all the positives.
Unfortunately, the list of negatives far outweighs the positives. Overall, the experience at the property has left me with the impression that management doesn’t care about the property's condition or its residents. It’s nearly impossible to contact the ...
leasing office by phone.
I have had an issue with the tenants in the unit directly above mine making too much noise since 1 Sep '25, which has yet to be resolved despite several emails to property staff and repeated calls to the on-call responsible for enforcing after-hours complaints. The noise has significantly impacted the quality of my stay at Allure; note for the review that I didn’t have any noise issues with the previous tenants.
A careless driver careless driver damaged one of the garage gates shortly after I moved in and went unrepaired for several months, limiting the entire 6-level garage to a single exit. Maintenance confessed that management was not providing the resources needed to repair one of the exterior doors, leaving that door vulnerable and, more importantly, unsecured. On another occasion, it took the staff over two weeks to repair or replace a broken appliance. The staff also ignored direction not to enter the unit unless I was home, AMD LEFT THE DOOR UNLOCKED after they left. Trash routinely overflows in the trash rooms, which has led to foul smells and the presence of mice.
The building’s alarm system has serious issues; between pipes not being winterized and false triggers, the alarm system went off at least 7 times between 17 December 2025 and 11 February 2026. The alarm usually trips at the most disruptive times – being woken up at 12:51 am, 3:53 am, and 5:00 am, as examples. Management notified residents of the alarm status by email only 2 out of the 7 times I noted, and only because those alarms occurred during office hours.
All this to say, the units themselves look great, but the state of the building’s maintenance processes, the subpar communications from the leasing office, and the lack of responsiveness to basic issues should dissuade any potential renters from this property. The property recently transferred ownership so things may improve under the new company, but you should just look elsewhere and save yourself the trouble.
Read More
Max of 2. | Restrictions: None.