Alphada Place Apartments

leak in my refrigerator was never fixed during the entire time I lived there. When summer came, I found out that my AC unit wasn't working either. This also took multiple weeks to fix, and because we were hit with a heatwave, I had to go out and buy an AC unit of my own so that I could live in my apartment. When they finally did come out to fix it, they did not install the correct size, so there were one-inch gaps around parts of the unit where bugs could easily get in. To keep that from happening, I had to stuff paper towels around it. Right after giving my thirty-days notice at the end of April, I was notified that I had never paid my heating bill through their third-party billing company. I complained to the office because I had never received a bill, but it turned out that the information was never changed over from a previous tenant, so they dropped all of the late fees. Having such a bad experience and worrying that they would try to screw me out of my deposit, I made sure to have someone stay over with me, and the two of us spent a few days thoroughly cleaning the entire apartment. Even after that, I was given two separate vaguely worded charges on my tenant ledger for "damages/shampoo" ($125 and $85) with no explanation of what they entail. I contacted the office to inquire about what those are for, but I am still waiting to hear back. Based on my experience, I would never recommend Alphada Place or Castle Apartments to anyone, and if you already live there, I would encourage you to document everything as I did.