over-promises with no follow through
August 11, 2025 - Review from Apartments.com
Whatever you do stay away from this place. Full of promises and never delivering. I lived here from August 2021 to June 2022. From my move in my wife and I were promised a new washer and dryer because ours was making noise when in use. The washer and dryer never arrived and by May 2022 we had decided to buy a house, which meant breaking our contract by one month. We asked to have our contract voided given that we never received our washer and dryer. After several conversations they agreed to void ...
the contract. Fast forward to 2024, I received a call that I owe 1 month of rent at Amara at Metrowest. Today I find myself having to dispute all these charges because once again, the management company promised and not delivered. Also good luck submitting a claim whether it be in person (they are always closed) or online (they dont respond)
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Property Manager Responded
September 3, 2025
Thank you for sharing your experience. We regret to hear about the challenges you faced during your stay and the issues with communication and service delivery. Your feedback is valuable, and we will use it to improve our processes and customer service. We encourage you to reach out directly to discuss any unresolved matters. Thank you for bringing this to our attention.
Max of 2. We know your pets are an important part of your life, and at Amara at MetroWest – we welcome pets! Please review our pet policy below, and contact us with any questions. We look forward to meeting you and your furry friends!.