Don't waste your time with Property Resource Group
October 5, 2020 - Review from Apartments.com
The apartments are nice, and the location is great, but that's about it.The office staff are incompetent and repeatedly ask you for the same information - mind you that information is already available on their resident portal. Maintenance requests take over a month to complete - and that was before COVID. They do a poor job of snow removal, and when you bring up the fact that the sidewalks are completely iced over with no salt/gravel applied, they tell you to walk in the snow...which is covered ...
with knee high snow. They do not monitor the parking lot like they claim, so if you are handicapped good luck being able to park in a handicap spot. There have been multiple occasions where someone was parked in front of my garage and the apartment office refused to to anything about it. PRG does not care about the safety of their tenants and uses a contractor that does not actually inspect or service the fire extinguishers. The one time the contractor did service the fire extinguishers, they took all of the extinguishers out of the building and did not leave replacements behind! (Thank god one of my neighbors works for a similar company and was nice enough to listen to my concerns, verify that that was not proper policy, and report it to the appropriate authority). 3 floors, 30 apartments in the building, and not one single fire extinguisher for over an 8 hour period. What would have happened if there had been a fire? There is a reason that they have so many open units - trust me, don't waste your time with these apartments or with this company.
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