Choose another place to live
May 14, 2022 - Review from Apartments.com
Choose another place to live! There are plenty of options. We read reviews like this and ignored them, don’t be us. It’s a good location, the units and building will seem nice, the front desk people are great but the bad outweighs the good.
There is never anyone in the leasing office to help you with anything. (Wonder why you’re doing a self guided tour) That would be fine with me in most buildings but something will break down in your unit here at least once a month maybe more, they must ...
install appliances used and the water pipes in the building are falling apart, our hvac broke 3 times before it was actually fixed.
We got the dreaded big water leak that seems to happen to everyone here and could not sleep in our unit for close to a week. The leasing office will never do anything for you, you are basically on your own to coordinate with the maintenance staff to get things fixed. They also require insurance because if anything happens to your unit you will be dealing with them to get any accommodations paid for. Your unit is unlivable for any reason? Sorry you’re still paying that rent! Like I said they are useless. The rent and extra fees here are not worth it for the service you get. I will never rent a building under UDR management again. I have dealt with a handful of other management teams and UDR is by far the worst.
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