Horrible Mgmt - Disregards Building Issues & Tenant Habitability
August 11, 2026 - Review from Apartments.com
I lived at Anthem on Ashley for two years. The location is convenient, but ongoing management and maintenance issues make it hard to recommend this community.
Management is unreliable and unresponsive. There have been 6 different leasing managers in the past 1.5 years, and getting a response to any issue is nearly impossible.
Elevators and parking gates are frequently broken, which has led to individuals sleeping in the stairwells. Packages are routinely stolen (in one case, by a neighbor ...
(!!!!), caught on camera) or lost through the new Fetch delivery system, which now charges residents an additional fee. Amenities are often closed, and "renovations" tend to drag on for months with little visible progress.
Most seriously, pool-facing, 2nd-floor apartments are prone to significant flooding during heavy rain. The pool's perimeter drain is covered with decorative rocks (assuming for aesthetic reasons) which prevents proper drainage and pool-facing units end up with several inches of standing water for hours at a time. This was such a common occurrence that maintenance would proactively come by with a vacuum for units known to flood regularly, even before a maintenance request was submitted, meaning management was fully aware this was a recurring, building-wide issue.
My own apartment flooded on three separate occasions (causing thousands of dollars in damage to my personal property) and management’s only response to help dry out the standing water afterward was to bring in a fan which I had to specifically request !! I provided time-stamped pictures and videos showing water actively entering the apartment while pushing for a permanent fix, but management claimed it was likely just residual water that hadn't been vacuumed, even with the footage clearly showing new flooding. Despite knowing that 2nd-floor apartments flooded during heavy rain, management never investigated the underlying structural or drainage issues, responded to my concerns, or attempted to remedy the situation.
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Property Manager Responded