I will NEVER recommend ArLo to anyone, ESPECIALLY, while owned by Mission Rock.
Management is incredibly unprofessional, and they do not follow up with maintenance requests.
ArLo has had 4 different Property Managers since they purchased the building in January 2021.
People are fighting against Mission Rock to break their lease to get out of here.
There is no communication from Management to Tenants on anything, like whenever a break-in occurs, or the internet is down (which means we cannot
...get our package deliveries out of the HUB lockers), or any other issues or problems we should know about arise.
They do not cooperate with the residents, their insurance companies, or police when thefts occur.
I had water flowing out of my breaker box because the water overflow in the bathtub from the apartment above didn’t work. I had to threaten action against the Property Manager, at the time, to get an electrician out to my apartment to verify it was safe and there were no flash arc’s to worry about.
The plumbing at ArLo is so bad that management closed the communal restrooms so we can’t use them.
The dog run area is so disgusting! It is never cleaned! It was the selling point for me when I moved in under the previous management, who cleaned it daily, now it is unusable! The odor is so pungent you can smell it outside the building as you walk past it.
The apartments are advertised as having A/C, they do not!
Way overpriced!!!
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