Ashton Heights Apartments

infested with insects (dead and alive) and black algae a complete disregard of pool health. Work orders take months. It's only 2 maintenance workers. Please save yourself from this Headache it's not worth it. The 3 pros are the LOCATION, UTLITIES INCLUDED, AND ITS SPACIOUS.RUN AWAY ITS MICE, MICE, MICE, MICE, MICE.

notices, threatening to evict us ( The Donaldson Management Group). The good thing about this place is that all the utilities are included and you're relatively close to the metro and it's bus accessible. Rent is not bad.

did not arrive at my door and were never recovered. So having cameras in this apartment is useless. And there is no one evidently watching the cameras. The price is higher than most in this area because the utilities are included in the rent, which is no problem but I guess that means the amenities that are listed don't really matter. There is no 24 hour security, there are cameras that are live streaming just because and no one monitoring them. The security guards are just collecting a paycheck. The garbage that was getting taken atleast everyday when I first moved in, is not getting touched for 3-4 days, making the hallway smell especially after the holidays. The gym has been getting trashed recently and of course, people are now realizing that the cameras are useless, so they are taking advantage of the gym, the laundry room and the mail area. When this recent owner bought the complex, alot of complaints or issues fell on deaf ears. The usual issues include the fire alarm blaring randomly, the washers becoming filled with water and flooding, the dryers not drying completely (then raised the price to do laundry even though we have to wash/dry twice), and issues with the AC/Heat. There's lack of communication from staff. Aside from when one of those free utilities they have are being cut for one reason or another, we aren't aware of anything unless we reach out to them. Even previous arrangments with the previous owner was not shared to the current owner. This place is becoming a bigger hot mess than it was before. I'm sure people are only still leasing becuase they have yet to find something better. If people have the money to break their lease I would encourage it. For future renters, I would only advise to stay here 1 year max. This isn't necessarily a place you can save and stack money. It's spacious and close to two bus stops.

have been minor issues as with any older building but I have NEVER had a problem with getting a response from the team in the front office. It's an older building and it could use some updates but I see a future in the building and it's location and I'm going to be there when it comes. And oh did I mention there is a limited stop bus right on the corner that gets me to work by the Capital Center (a/k/a) Verizon Center in 20 minutes. And I have walked to the Metro or hopped on the bus which is two stops away.

paint to bubble up due to water damage. I've seen two roaches in my kitchen cabinet so far....the parking is bad so if your here by 6:30 pm or 7pm at the latest you will have to park on the street. There's pee in the elevator on weekends and the elevator barely works. Please don't come here unless u really have to I wish I knew but now I'm stuck here for a year I can't wait until my lease up I'm so ready to go. 0 stars.

irresponsible when speaking of account management. It often takes 5 minutes to get an elevator and they are not serviced. The place is clean though and they do activities for residents.