Dont fall in the trap, look under the hood
September 14, 2025 - Review from Apartments.com
The property looks pretty from outside. But when you actually look under the hood, the so call luxury apart reveals its true colours.
Very noise units: Their Air Conditioning system is out dated and it creates hell a lot of noise both inside the unit and outside the unit day and night. You can't even have a peaceful sleep because of the sound. The management thinks this is normal. Not sure how normal human being with full sense can accept this as normal. If you are paying heavy rents and looking ...
forward for a peaceful living, then forget this place.
Careless maintenance: Most of the window screens are either broken or not present at all. So the windows are meaningless. You can open them for ventilation. If you open them, anyone can easily get into your unit as there is no barrier at all. It's a shame to be called a luxury apartment.
No pro active communication: Office staff do not care to pro actively communicate on important matters. For example, in my case, I had scheduled move index two months in advance. On the day of move in when I called to confirm the time, the leasing agent says the apartment is not yet ready and he is not sure when it will be ready. I was literally on the streets. They allowed to move in three days later.
On most of the pending issues, in you do not follow up, the management will never get back to you.
No time bound resolution of issues: I have issues pending for more than two and since I moved in, the management is clueless about its resolution.
Unfortunately I got trapped in this "LUXURY" apartment. Look under the hood, it's not as pretty as it looks. Not worthy of their heft rent. Its a ripoff
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Property Manager Responded
September 22, 2025
Thank you for sharing your feedback. It’s disappointing to hear that aspects of your stay have not met your expectations. We invite you to reach out to our team directly to further discuss your concerns. -The Avenel at Montgomery Square Team
Max of 2. Only one nonrefundable fee for 1 or 2 pets of $300 due at move-in. Only one fee for 1 or 2 pets of $35 a month. Two pet limit, full-grown maximum weight of 75 lbs. for each pet. Dogs and cats are most welcome.