I've moved in to this apartments on February 2020 and at first I was super happy, seemed professional clean and well put together, I even wrote a good review on google, now I have to refresh my opinion of this place, I think they have a good appearance at first sight but then you live here for longer than a few weeks and you see how they don't care about anything but collecting the rent money, they broke into the mailboxes and it has been 5 months now and we still can't get our mail delivered to
...our apartment/apartment complex, I've call several times and talked to people in the office, I've email them too and no progress since this happened, they are quick to take your money but not when it comes to living up to the expectations of the tenants who pay rent to have access to basically nothing, no gym, no pool, no mail delivered to you, discounts for not having access to the stuff they offered you when you first visited the complex to try to make you think this place is nice and classy? No not at all, when the pandemic started we got email telling us late payment will result on a late fee yet they can't figure out how to fix our mailboxes after 5 months.
In addition to that they say they have security and seems to be a "gated" area but is not, a little piece of wood will prevent your from entering and they break it every week sometimes multiple times a week until they just stop fixing it so now the complex is completely open and welcoming to thieves to break in the mail boxes, cars and even apartments, so needless to say it's totally disappointing to realize where we move into after the fact. My advice pick a better place which should be easy to find rather than a "nice" looking place where they don't care about tenants or their needs but only collecting the money for the rent
Bella Vista at Hilltop is a pet friendly community that welcomes both cats and dogs.