Ongoing issues
May 1, 2025 - Review from Apartments.com
Elevator is frequently out of service, and the Carson tenant app often malfunctions, creating recurring issues with building access and package deliveries. The trash chute also breaks down regularly. Budget is directed toward appearances and marketing rather than providing maintenance budget and livability standards.
Persistent smoke smell in the hallways, can’t be captured in photos but are noticeable daily…despite the building being “no smoking” complex.
Encourages tenants to reach out, but ...
replies tend to be general and rarely result in meaningful follow-up or improvements.
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Property Manager Responded
May 4, 2025
Hello,
Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced with the elevator, app, trash chute, and smoke concerns. We're actively working to improve these areas and understand the importance of timely communication and livability. Please feel free to reach out to us directly so we can assist you further at 510-338-9417 or bayhouse@bozzuto.com.
Thank you,
— The Bayhouse Team
Property Manager Responded
May 8, 2025
Hello,
Thank you for your feedback. We do not see you listed as resident here. We’re sorry to hear about the issues you’ve experienced with the elevator, app, trash chute, and smoke concerns. We're actively working to improve these areas and understand the importance of timely communication and livability. Please feel free to reach out to us directly so we can assist you further at 510-338-9417 or bayhouse@bozzuto.com.
Thank you,
— The Bayhouse Team
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