Poor Management
August 31, 2018 - Review from Apartments.com
The new management is HORRIBLE. I was speaking with a leasing agent inquiring on availability and if they allowed dogs. The agent informed me of the pet deposit and the monthly pet rent. She then sent me the link to the online rental application. I submitted and PAYED for the application. I received a call later that day and was informed that my application was approved. The agent then asked what kind of dog I have. I told her a German Shepard and she informed me they don't take dogs over 40lbs. ...
Of course I requested my money back because I was not informed of the restriction before I completed the application. The assistant manager Jenn was terrible. Although she apologized for her staff's miscommunication she refused to refund me my money. This was their mistake and they refuse to refund my money! Do not waste you're time at the Bella Vista. The management is shady and very unprofessional.
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Max of 2. 2 pets max rent fee per pet.