Terrible Appartments/Terrible Management
February 7, 2024 - Review from Apartments.com
Moved in temporarily here. The unit we moved in, during the move in inspection, we found roaches in the kitchen. We let the sales rep know, the unit was still dirty in the kitchen and cabinets. Asked the apartments to please treat before we moved our stuff in a week later. Treatment did happen but the cleaning lady never came back until we were moving in our stuff, I gave you guys an extra week t get your stuff together and you wait until the last minute? Throughout the first 3.5 months we ...
struggled with roaches inside the kitchen. When cooking in the kitchen, you couldn’t leave a spoon unattended on the countertop without one walking up. The manager of the property came up to the unit, saw the roaches just to say, "oh that's just a bug" Seriously? We were disgusted to eat in the apartment. His ownership was that he gave us a $50 gift card for dinner. I didn’t need that; I needed a clean apartment. The Pest Control service you could set up weekly, they would enter the unit without knocking. To the point I had to put in BOLD do not enter unit unless we answer the door. Finally, I just started treating the unit myself and the problem got better. At the 7-month mark we moved out, paid all the fees associated. They hit us with a pressure wash charge for oil build up in the garage. Called the property manager to let him know, the garage floor was that way from when we moved in, we never once parked our cars in the garage. He in turn said "well there was no picture of the garage floor in your move-in inspection. I'm sorry i didn’t take a picture of the garage floor while we fought with roaches in our unit. Point being, if you’re thinking of renting here, don’t. Management sucks, there is no ownership of how their units look, just a concern for turnover time. when you have a problem, the manager will get an attitude with you, and if you push on the subject, he will not take ownership of it, he will just pass you along to the VP of the management company. If you want to go to the office, make sure you go 30 mins before closing time, because they may leave early. They have more phone trouble in their office then you would expect for an apartment of this size and area of town. If you do HAVE to move here, make sure your very detailed in your move in inspection. Make sure when you put in service request and pest control request that you make sure they know, they should knock first and not just enter your apartments. My point, go somewhere else!
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