Do not recommend
November 22, 2022 - Review from Apartments.com
Candlelight square is NOT worth it. It is affordable so if you have to/choose to live there, my best advice is to make sure you know your renter rights and have car insurance! Also you’re expected to have all of the old, gross carpet that comes in the apartments professionally cleaned before you move out regardless of it being cleaned or not when you moved in (ours was not, we had to rent a carpet cleaner). So if the carpet is not professionally clean when you move in, make sure they do that for ...
you.
I had MANY issues while living here. I paid for a covered parking spot every month. My vehicle was damaged/vandalized multiple times even by the people who had been assigned parking next to me. The complex is gated but the gates are never actually closed. There is absolutely no security for the complex even though it’s advertised that there is.
The apartments themselves are extremely poor quality. We had issues with nearly every appliance, light, door, and evap cooler. Maintenance was timely, friendly and did temporarily repair most things but issues would reoccur causing multiple repair requests for the same stuff.
The main issues were with management. Every time we had to involve management, it was difficult. We would never get consistent answers, no one was ever on the same page, and it was really hard to get ahold of them in general.
After the horrible experience we had, there was no way we were going to renew our lease. The constant issues with the apartment itself were affecting our health and safety and we were fed up with the unprofessional management. When it was our move out month, the manager tried to force us to pay an additional two months of rent. I was able to fight that somewhat but still had to pay an additional month for rent for an empty apartment.
When it was time to do the walkthrough, they were super difficult and didn’t want me to be present for it. Luckily I was present because they tried to charge me for extra things.
I understand that this complex is meant for affordable housing so it’s not going to be perfect but that does not give the excuse to take advantage of tenets.
Read More
Property Manager Responded