We have had many horrible renting experiences, but so far at Capitola Gardens, we have been welcomed with convenience!
Manager, Christos, has been incredibly helpful and accommodating. In Santa Cruz, it can be a tiring struggle to find housing, and my partner and I were living about 5 hours away, just to add to the typical complications.
Most places in Santa Cruz refuse to allow a family member to tour the property on your behalf and actually require ALL people who plan to live in the unit
...to be present... something that we could not do while we were working and living 5 hours away. Becoming desperate, I found Capitola Gardens and called and left a message. Out of all the places I had called, this was the first that I actually got a return call from a nice, understanding, manager.
Christos understood our situation and offered to set up a meeting with my mother and give her a tour. He sent all the paper work we needed digitally, and even made setting up a cosigner EASY (another thing that most places in the County do not allow)! We were able to move into our beautiful, updated, clean, and DOG FRIENDLY apartment within a couple weeks.
Chirstos continues to communicate with us professionally and so far, we are loving our new place!
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