The absolute worst.
July 17, 2020 - Review from Apartments.com
The following review is based on true experiences at Chase Village. In all truth, I'd rather not have to take the time to post a review -- I'd rather just forget the last year or so -- but I feel a responsibility to prospective tenants to explain exactly what life at Chase Village is like. Some people have mentioned the proximity to Autzen Stadium. I suppose that could be taken as a positive. But it really isn't. When you're looking to rent, the management group promises that the traffic from ...
Autzen Stadium won't be an issue because they have a process to keep resident parking open, direct game day traffic (yadda, yadda, yadda). That's just so not true. Every game day was a nightmare. No parking, no ability to even drive close to my unit or to even leave the property after a certain point in the day. Chase Village did nothing to help and was totally tone-deaf to the issues experienced by tenants. The size of the units is a problem. The one-bedroom, one-bath unit is incredibly small and overpriced based on comparable square footage. The units are dark. And dank. And spider-infested. The kitchens and laundry facilities are dated and in dire need of maintenance/replacement. Even the plumbing is substandard. All of the units have incredibly thin walls. (I heard lots of complete, private conversations, even two floors away and with the TV on). There is no security to speak of at Chase Village and I spent the entire year anxious about what I'd run into or find as I left my apartment. Items were stolen from my patio and every night there were people rummaging through the trash facilities. It is unnerving to just take out the trash because sometimes people are hiding inside the brick walls. Cars were also frequently vandalized. On the topic of cars, there are a surprising number of abandoned cars in the parking lot. Go look for yourself, if you don't believe me. While you're there, look at the way the buildings and grounds are maintained. In one building, there is a vine growing up out of the ground, through the plastic siding and up into a window. Chase Village just exploited my naivety. I actually left my unit in better shape than it was when I moved in and they still ripped off my entire security deposit. Please do your research when renting any apartment but save yourself a lot of money and heartache, and learn from my bad experiences at Chase Village. There are far better rental complexes in Eugene and they are definitely worth a look.
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Property Manager Responded
July 22, 2020
Hello,
We would like to extend our thanks for you taking the time to provide us with your honest feedback, and would like to assure you that we take your feedback very seriously. We are saddened to hear about your experience. I would love to talk with you personally about this and address these concerns and/or your final move-out statement. If you would like to contact me to resolve this matter, I would be happy to speak with you.
I can be reached directly at 541-485-7673 or leasingmanager@chasevillage.com.
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