Chateau Apartments

HVAC closet and under the door where there is a 2 inch gap. They gym and pool are not 24 hour, they're only open during office hours..so don't count on a swim or a work out after work. There is no dog play area and the doggie bag dispensers are usually empty. The washing machines are small, and the railings on the second floor won't stop you if you lose your balance. I try to pay rent a month in advance but the management has been deducting from the rent money without saying where it's going.

when I first moved in.

dog bags. - Residents don't keep their dogs leashed and there is dog waste all over the property. Stay away!

was fairly quiet. A lot of students living here but that was not an issue.

were told in-unit washer/dryers would be installed as early as May 2021 but seemingly no progress has been made to do so and every time I ask, they blame the city. The laundry facility machines are pretty old, inconvenient, and you have to pay $2 in quarters per wash/dry. The machines get jammed regularly and the office will not return the coins you lose. A fitness center was promised in “early fall” 2021 but no idea where they are on that. Second floor units have abhorrently poor insulation and during hot months in June-Aug, your electric bill can run as high as $150+ but it won’t be cooler than 80 degrees despite the super loud A/C. First floor units are much better in regards to temperature, but you are at the mercy of your upstairs neighbors in terms of noise - I hear their music/TV on a daily basis. Additionally, because you are right off the highway, there is always a ton of noise including daily sirens and loud revving - this may not be a challenge depending on what building you end up in. The management is responsive but only when they’re around - my friend wanted to tour here but management was “out to lunch” on 3 occasions, not during their scheduled hour which has also been an issue I’ve encountered. The rent was reasonable back in 2019 but has gone up yearly along with other apartments in the area. Many of the apartments in Chapel Hill are old so I’m not sure how this place compares to others, but I would pass.

and repaired everything with minimal disturbance to me. He explained everything that he was doing so I could be kept in the loop. This complex is also so pet friendly! With various areas to walk my dog, she couldn't be happier, and every time I run into Billy he always takes some time to say hello to her. One thing I don't particularly enjoy is the fact that washers and dryers are not in the unit, but that's my own fault.. I didn't think it would be a big deal but I work an odd schedule so sometimes it's a hassle for me to find time for laundry. But the facilities are convenient and close no matter where you live in the complex, and I feel safe using them! I love my apartment here and the people are incredibly sweet. I feel like I'm part of a community instead of just a tenant!