Avoid Renting Here - Serious Management & Maintenance Issues!!!
February 10, 2026 - Review from Apartments.com
Please avoid Renting Here!
We lived at this property from July 2024 through June 2025, and our experience was extremely disappointing. The building went through multiple management changes in less than a year, and each transition made things worse, not better. The community’s reputation among IMG Academy families has deteriorated for very good reason.
Here are just a few of the consistent issues we faced:
Elevators frequently broken
Trash pickup fees: You’re automatically charged for ...
door-to-door pickup even when it’s inconsistently performed - resulting in smelly hallways
Maintenance problems: Work orders were often marked “completed” even though no one had shown up or done the repair.
Lease and billing discrepancies: We were wrongly billed for an extra half-month’s rent and utilities (over $2,000) despite providing proof that our lease ended in June. This error was later sent to collections and negatively impacted our credit.
Package theft and security issues: Packages were stolen multiple times, and front security gates rarely functioned properly.
Neglected repairs: Apartment screens and other maintenance issues sat unresolved for months.
Unsafe environment: A tenant engaged in illegal activity for months despite repeated reports to management; police ultimately intervened after management failed to act.
Whenever residents raised concerns, management would deflect blame onto “previous management”—yet the problems persisted regardless of who was in charge.
We paid premium rent expecting basic safety, reliability, and integrity, none of which were delivered. If you value responsiveness, transparency, and security, I strongly recommend looking elsewhere.
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