Aging building and poor management
December 19, 2025 - Review from Apartments.com
This place looks nice and the lobby and front areas are kept spotless, but don't let that fool you. There are more issues than management can keep up with, but yet, continue to make empty promises. 2 management companies prior tried to fix many of the issues that continue today. We have gone through *4* property managers and I lost count of how many assistant managers and leasing agents, just since Hayman took over in 2022. A few times there was no management at all for months.
A short list:
4 ...
power outages - gate for the garage stuck down, elevators don't work, dead dark in the garage and halls
Freight elevator was down for months
Passenger elevators down 3 times (not due to the power outage)
Mushrooms are growing in the hallway (likely from past floods, there were many)
Fire alarm at midnight and 2am, no explanation
Pigeons live in the garage
Water shut off on a very cold day in Winter and when turned back on, the toilet was making bubbling noises as air was coming out of the line (what a lovely smell!)
At least 4 general emails about noise reminders, but excessive noise and loud music continues
Carpet being removed left us with zero soundproofing, ruined any enjoyment of peace and quiet we used to have
Construction all Summer, so a giant dumpster was in front of the building and created a huge blind spot with near accidents driving in/out
Hammering, sawing, drilling in the apartment near me when it was being remodeled for a month
In my apartment, at move in:.
Cabinet door was hanging crooked and still doesn't shut properly, even after maintenance claimed it was fixed
Leak under the sink, everything got drenched
Other sink was slow draining and eventually fully clogged - all that goes in it is toothpaste or water
Water from the ice maker in the freezer leaked into the refrigerator
The dryer wouldn't stop spinning once the door was opened
Enormous hole in the carpet from a previous tenant
The hot water is not nearly as hot as it should be
Wood window sill in the living room has *years* of water damage and was simply painted over
We've had complete "good neighbor" turnover in just a year! An extreme few kind and lovely people left, the rest are selfish, rude, incredibly loud and it feels a little more like a college campus every day.
At this price point and the "luxury" branding, I expect more. You should, too. They've had plenty of time to get it together.
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Property Manager Responded
December 29, 2025
We’re concerned to hear about the building and in-home issues you’ve experienced, as well as ongoing noise disruptions. Please stop by the office or contact our management team at 630-424-9990 or cityview@haymanco.com so we can review the specifics with you and work toward a resolution.
Max of 2. | Restrictions: None.