Everything from the outside looked so great. We understood that we wouldn't have a pool or a gym for a while, and we were okay with that. We moved into a 2 bed 2 bath, and it was smooth sailing for a little bit. The apartment wasn't cleaned when we moved in though, and that should have been the first sign. When we made dinner that night, we turned the microwave vent on and a bunch of saw dust scraps came flying out and into our dinner, so that was annoying. There were also tons of knicks and
...dents in the drywall, and unfinished things that we started to notice. Our back door didn't lock, the cabinetry was poorly made, someone drilled a screw into the garbage disposal, so our sink cabinet started leaking, the dishwasher power cord was too short, so we didn't have a dishwasher for the whole two months we were in the two bedroom, and so much more. Not only that, but when people started moving in, we could hear absolutely everything anyone was doing. Snoring, walking, drawers opening, EVERYTHING. The person across from us would have a huge party every Sunday night at 12 am, and it was almost like they were in our apartment. After having the same issues for two months, we thought it would be worth moving up to the 4th floor in a 3 bed 2 bath to get away from everyone. We were very wrong. We got our dishwasher, but our kitchen cabinets have no shelves, and are missing drawers. And when we brought it up with the manager, they simply replied word for word, "Unfortunately it's not the most amazing finish work and like your other unit, almost every unit is like that." Outside, the parking is a joke. Someone will park in your spot, and even after the manager posts a disclaimer saying that you need to call the towing company to get them towed, you can't. The towing company will tell you that they have been instructed not tow in numbers 72-103, and we have no idea as to why. I have no clue as to why I am not receiving my mail until I go to the post office and find out from the clerk that the managers lost all the keys and have to re-key all of the mail boxes. There are no cameras in the parking lot which also has no lighting whatsoever. I feel incredibly unsafe. People throw parties after quiet hours, and no one is there to help, and there is no number to call. I feel absolutely helpless and no one here cares. There is absolutely NO communication. I can't tell you how mentally exhausting it has been to feel uncomfortable in my own "home".
Property Manager Responded