Poor management driving me out
October 17, 2024 - Review from Apartments.com
I am so heartbroken because I absolutely love the location but the management has made it not worth staying. New management came in and has been completely incompetent. I've lived in a lot of apartments, my bar for management is so low it's on the ground and yet they have tunneled underneath it. They raised the price of parking from $95 a month to $150 a month and they can apparently just keep raising the price whenever they want and we have absolutely no say or choice. On top of paying so much ...
more we no longer have 24 hour service so if your garage reader doesn't work after hours (happened to several people I know!) you're locked out and screwed. The have so many hidden fees like mandatory trash valet that is absurdly expensive when I would rather just bring my trash to the chute, mandatory package delivery service instead of just, you know, a mailroom, and amenity fees even though the pool is always out of order and the hot tub is permanently closed. It took them months to fix issues with my lease and get me access to their payment portal which was absolutely absurd. Again, I have a lot of patience and experience with crappy management but for what we pay in rent it's crazy that everything is so poorly run. I wish I could stay in the area but I'm just so done overpaying so much to live in filthy conditions with the worst management I've ever experienced. The parking price increases have been the last straw for me. Trust me, the place isn't worth it.
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