Awful place to live
April 15, 2025 - Review from Apartments.com
New owners don't care about fixing or maintaining current tenants units, only about remodeling and jacking up the rent. Maintenance requests go ignored for weeks. Office staff is rude and snarky when you bring up issues. Pest issues, have seen roaches in common areas and heard rats within the walls.
Property Manager Responded
April 28, 2025
Thank you for sharing your feedback. We sincerely apologize for the experiences you've described — this is not the standard of service we strive to provide. We understand how frustrating it can be when maintenance concerns aren't addressed in a timely manner. Please know that we are actively working to improve response times and communication around maintenance requests. We are also taking pest control issues very seriously and are partnering with professional services to resolve them as quickly as possible. Regarding your comments about our office staff, we are committed to creating a respectful and welcoming environment for all residents. Your concerns are important to us. If you’re willing, please reach out to our management team directly at residentcare@compasscommunities.com or 844-326-5967 so we can discuss your experience in more detail and work toward a resolution. We value your feedback and appreciate the opportunity to make things right.
Max of 2. Up to two pets per apartment are accepted. | Restrictions: None.