Copper Trail Apartments

refrigerator box, in with your mom and dad. ANYWHERE, but this terrible complex. You will be very disappointed if you do.

well. There is always some hiccups and problems but the staff is pretty quick at getting them fixed. The staff throws get togethers for the residents which I think is really cool. They love to spoil kids!!! We will miss the staff. Thank you Copper Trails for taking care of us.

I didn't rate it with one star is because Copper Trail is smoke-free.

my door. I received a call back from her regarding the incident with her upset that I posted a review on Social Media regarding my experience at their apartments. I also received a call from their leasing agent upset that I included her name in a letter to corporate, regarding me physically handing her the check and me questioning the competence of their staff. I received a letter from their Assistant Manager, that I was in violation of my lease based on a first notice I never received! Based on the experience I had before, I contacted the Regional Manager. She found that they had been messing up on my file left and right and apologized for the lack of Customer Service I have received. I moved out of their apartments last month and did the walk through inspection with their maintenance staff. I was told if I wanted to receive a list of charges I could call back during the weekday when Beth was able to get the information. I called on March 29th and left a message with the leasing staff who was more interested in where I had moved to more than anything, which I found strange. I received a call back from Beth on March 30th telling me that I would be charged for items that totaled $396.67. She also mentioned that I would be receiving a refund check in the mail and that if I had questions or concerns to call. I had no questions or concerns and based on her message expected approximately half of my deposit back. It now appears that because I didn’t call back with “questions or concerns” Beth decided to stick it to me and took my ENTIRE deposit and charged me $24.47! If this is the type of Apartment Management Company you want to do business with, this is your place! I wanted to post this feedback to make others aware of the type of business practices this apartment has. I have never had a deposit taken in full, this is the first and last time. I wish I trusted the reviews I saw previously before deciding to rent here.

POTENTIAL high paying commission/bonus months that there is literally no fair way to predict. They also ask for $135 to process the application in the form of a cashiers check. $35 for the application, and $100 as a holding deposit. They don't explain this very thoroughly so if you do decide to give yourself a headache by going into their leasing office, I'd recommend bringing in two checks...otherwise they won't give you your $135 check back since they need to keep $35 of it. This complex is not equal opportunity. Only those who can prove 12 months of earning less than a fair living wage with NO potential to have a higher than average paying month need apply here.