Disappointing
March 13, 2026 - Review from Apartments.com
You will be disappointed. Lots of promises during the tour, lack of professionalism later. They lack in maintenance, communication and honesty. I lived there for 13 months, each month I would get a ‘reminder’ to pay my rent even though I never missed or was late on rent. I would then get more ‘reminders’. I would also get notices to clean up after my dog, despite the fact I don’t have a dog. But sent note after note to come get donuts in the front. They stopped communicating on when the office ...
is closed. So I got emails on a dog I don’t own but nothing about the closed front office. If you call and leave a VM it won’t get returned. When you call back they tell you how they did not miss a call, yet they will also say they were about to call you back…in the same call. I put in several maintenance requests, each time the problem was never fixed. If you want your deposit back, think again. I’ve waited two months, left numerous VM’s and got a bunch of ‘really sorry’ and ‘it’s taken care of by a third party’. I left the apartment clean and with no damage yet I have gotten no reason for the delay or why my full deposit is not being returned. I do get my inbox full of SPAM from Bilt on my ‘rewards’. This is a corporate property whose front office turns over every other day. You are a piece of meat who will get told what you want to hear then they do nothing. If you have the opportunity to go elsewhere, do it. These overpriced apartments will disappoint. Prediction in advance, their reply to this review is that they’re ’really sorry’ and to call them.
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Max of 2. We love your well behaved pets! Coronado on Briarwood welcomes all dog breeds, ages, and sizes. Pet interview needed. All fees are per pet.