Do NOT move here.
October 4, 2022 - Review from Apartments.com
I’ll start of with the good stuff. The apartment itself is fairly nice. The wood floor is nice. There’s not much storage space. One bedroom closet and a laundry room and pantry but no other closets and minimal shelving. Underground garage is nice. This may be due to the fact that there’s little carpet so sound travels better but I can hear nearly EVERYTHING the upstairs neighbors are doing. I can hear coughing, running around, TV, etc. They may be exceptionally loud people, I don’t know, but if ...
you value quietude you’ll hate it here. You can constantly hear dogs barking as well. On the topic of dogs, there is regularly dog poop littered in front of the building. It looked horrible in the winter with the snow but in the summer you can’t tell as much. Also, people’s dogs regularly run around off leash. Sometimes management sends texts to the residents regarding that but that doesn’t necessarily stop it. I’ve been jumped on several times. The texts clearly aren’t enough for people to obey the rules. Too bad they didn’t have cameras installed in the hallways or something in case of an incident. Oh, and speaking of cameras, not too long ago a message was sent out that someone was throwing meat (why?) behind one of the buildings so management threatened to install cameras if it didn’t stop. Why not just install the cameras in the first place? Would keep the place more safe and more clean. Oh, and speaking of safety, when I first moved into this place (over a year ago) people’s things were being stolen out of the parking garage. That’s not all though, last November I had hundreds of dollars worth of packages stolen from the entryway where the mail is placed. There’s nothing management could do about that I suppose. People will let whoever in the building quite frequently so yeah, don’t consider your belongings all that safe. Now let’s talk about management. They are incredibly difficult to contact at times and don’t always return phone calls. When I first moved in the was a big hole in the bedroom door. Brittany told us a new door was being ordered and they’d contact us soon to replace it. Guess what? Over a year later, no new door. Same big, ugly hole in the bedroom door. Also, if you are trying to move and your new place requires rental history verification to approve you, Coulee Ridge will not provide that. Move here at your own risk.
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Property Manager Responded
October 6, 2022
Thank you for your review. It sounds like you liked your apartment, but found a few issues with neighbors, if we are understanding correctly. We value the feedback of our residents to assist us in identifying possible issues and focus on identifying solutions. Our team is dedicated to providing great customer service and it is their goal to resolve any issues that arise. Sometimes animal owners are not the best caretakers of their animal companions as one hopes they will be. We employ a program called PooPrints to assist us with identifying those owners that are in violation of our animal policy in regards to waste, and follow up on any other policy issues reported to our office. We are able to recommend some great storage facilities, in the area, if one has more items then able to store in the apartment. We also recommend that our residents have their packages delivered to a location where someone will be available to accept (and sign) for the delivery. We all hear on the news ...
about porch pirates, so making a good choice on where your packages are delivered can make a big difference in successful delivery. There are businesses like the UPS Store that offer package delivery, and holding, if you are not personally available to receive packages. We are checking into the door you mentioned, as we are now aware that the follow up was incomplete. Unfortunately, doors are one of those items that had procurement issues even before Covid, and we may have needed a little reminder on that item. Our apologizes as it was not our intention to miss this item. We recommend submitting a request for a pdf copy of your tenant ledger then sending that along with a copy of your lease and termination paperwork to your future landlord when Rental History Verification is needed. We do report evictions and overdue balances nationally, so those items will appear on future background/credit checks if valid. Thank you for choosing to be our resident. Kindly, IMM
Max of 2. No pet application fee, pet deposit or monthly pet rent will be charged for a verified service animal. A color picture of the animal, along with a current vaccination records, and city license are required for each animal prior to move-in. A com...