We asked them to check up our sink, they came after 2 hours and let us know they are gonna fix it in couple days.
Today we went out to eat, maintenance came when we were out, the office didn’t let us know that they would come today, maintenance just went in our unit and our apartment security alarm was on.
It is funny that it was on for 15-20 mins and the office did not call us to let us know about it. The security company called to ask us what we want to do about situation. We turned off the
...alarm.
And the office called and told us that you guys called us and complained about sink and we went into apartment and it happened, why didn’t you guys let us know? How can we let them know we are out, if they didnt let us know that they are coming today. I told her that, and she said we should let them know, probably she didn’t want to take responsibility. I was not mad at all about the maintenance went to our unit I was upset about her attitude. At least she explains us what happened and apologize not letting us know that they would come today. Instead of that I needed to hear she blamed us not letting them know we are going out.
when I arrived at home I called office if they are coming by 4:30 which we talked over the phone with the office. I wanted to double check cause they usually take 2hours to show up.
Now, she yelled at me like I told u guys call to office when u arrive so are u guys home or what? I said we are home, so i want to know if u are guys coming by 4:30? She yelled at me back like I told u to call and So we could come sooner. I said I am not saying to come sooner, i want to double check the time that we set up. She literally, said whatever bye and hung up the phone.
I called again, ask so are u guying coming? She literally yelled at me, I do not care about ur attitude.
I really don’t know if it is okay them to treat their tenant like this. They just came to our unit without any notice and yelling and blame. After this situation, I don’t feel secure.
